Make sure no one forgets
an appointment.
Confirmations, email and SMS reminders, and messages after an appointment without manual work. Set the content and timing once.
Try for free14 days free · No credit card · Free onboarding · 0% commission with Pro and Business
Email reminder delivered
SMS: tomorrow at 10:00“The automatic email reminders sent a day and four hours before the meeting, as well as the SMS reminders, were an enormous help. Without Zencal, it is hard to say whether all the planned meetings would have taken place at their scheduled times.”
Set up a scenario.
Zencal tracks the timing.
Each message automatically follows the booking.
Video · How to set up reminders3:17Create a scenario
Choose when it starts and which service it applies to.
- Appointments, packages and events
- Custom email templates
- Booking confirmation
Choose when to send
Send immediately, a set time before the appointment or after the service.
- Immediately after booking
- Before the appointment, at your chosen time
- After the service, such as a review request
Zencal delivers
Each message automatically follows the booking, by email or SMS.
- Unlimited email
- SMS: packages from $0.08
- Clients confirm or cancel from the message
Your client arrives prepared
No need to remember to contact each client manually.
Try for freeUnlimited email
Unlimited email reminders on every plan.
SMS
SMS packages from $0.08 per segment on every plan. No character limit on the message.
Confirm or cancel
Clients confirm or cancel an appointment directly from the reminder.
Your chosen send time
Immediately, a set time before the appointment or after the service.
As many reminders as you need
Unlimited messages in one scenario, including after the service.
Custom content and sender
Edit your email and SMS content. The SMS sender defaults to Zencal or can be your own name.
Webhook
No WhatsApp, but you can connect your own channel or system through a webhook.
Notifications for you
Receive your own notifications about bookings and changes.
Email included in your plan.
SMS charged by usage.
Email reminders are unlimited on every plan. Buy SMS in packages, from $0.08 per segment.
Reminders that send themselves.
Clients receive important information before their appointment.
With annual payment. SMS charged separately.
Communication at the right time
Unlimited email in your plan. SMS charged separately.
- Unlimited email reminders and notifications
- Advanced reminders
- Custom email templates and SMS content
- Unlimited reminders in a scenario
- SMS packages from $0.08 per segment
Prices include applicable taxes.
Frequently asked questions about reminders
Channels, timing and costs.
Are reminders included in the plan?
Yes. Email reminders, email notifications, advanced reminders and custom email templates are included without limit on every plan.
How much do SMS messages cost?
SMS messages are purchased in packages, from $0.08 per SMS on every plan. There is no character limit, but each SMS segment is counted as a separate message. Prices include applicable taxes.
When are reminders sent?
You decide: immediately after booking, a set time before the appointment or after the service. You can add as many reminders as you like to one scenario.
Can I send a message after an appointment?
Yes. A scenario can trigger a message after the service, such as a review request.
Can a client confirm or cancel an appointment from a reminder?
Yes. Clients can confirm or cancel directly from the reminder.
Do I receive reminders too?
Yes. Professionals receive their own notifications about bookings and changes.
Does Zencal send reminders through WhatsApp?
No. The channels are email and SMS. A webhook is also available to connect your own channel or system.
What sender name appears in an SMS?
Zencal by default. You can set your own sender name.
The right message
at the right time.
Confirmations, reminders and messages after an appointment send themselves.
14 days free · No credit card · Free onboarding · 0% commission with Pro and Business
Client has arrived