Sales

Relations

Scheduling

Management

Built for you

Knowledge that works for your business. Help Centre Step-by-step guidance. From setup to automation. API API Webhooks Custom integrations. r/Zencal Join the Zencal community. Ask questions, share ideas and learn from other service businesses.
Product

Sales

Paid appointments Events Bundles Subscriptions

Relations

Clients Reminders Reviews

Scheduling

Smart Booking Calendar sync Booking module

Management

Team scheduling Analytics
Solutions

Built for you

Coaches Dietitians Financial advisors Personal trainers Therapists Lawyers Tax advisors Physiotherapists Real estate agents Psychologists Tutors Career counsellors Accountants Speech therapists Business coaches Consultants Architects Notaries
Learn

Learn with Zencal

Reddit Blog Help Centre API
Pricing Log in

Automatic reminders

Keep every appointment top of mind.

Send confirmations, e-mail and SMS reminders, and post-appointment follow-ups without manual work. Choose the message and timing once. Zencal keeps every client informed automatically.

What are Scenarios in Zencal?

Scenarios let you create automatic reminders in Zencal. They are scheduled e-mail and SMS messages linked to appointments, events or bundles. They confirm an appointment, a bundle purchase or an event registration. They can also trigger further communication after a purchase or service delivery.

Best for
Appointments, bundles and events where attendance matters
Replaces
Remembering to contact every client manually
Core outcome
Clients receive the right message at the right time

The problem it solves

A purchase does not mean the client remembers it or knows how to prepare to use the service. Automated communication reduces no-shows and repetitive questions.

How Scenarios work

  1. 01

    Create a Scenario

    Choose when it should be triggered and which service it applies to.

  2. 02

    Choose the send time

    Send it immediately, a set time before the appointment or after the service.

  3. 03

    Let Zencal deliver it

    Each message follows the booking automatically by e-mail or SMS.

What Zencal handles automatically

  • Booking confirmations
  • E-mail and SMS at a time of your choice
  • Post-service follow-up

What's next

The client arrives prepared. The relationship continues after the appointment. What comes next?

Zencal also turns completed appointments into reviews, proof and stronger client trust.

From service to proof

The appointment happened. Turn a good experience into visible trust.

Follow the final reminder with a review request. Zencal can ask at the right moment, so every successful client experience helps the next buyer decide with more confidence.

  • Automatic review requests
  • Proof attached to your service
  • More confidence before purchase
Explore client reviews
Connected growth path Next step
  1. 01
    What works nowAppointment completed

    Client kept informed

  2. 02
    Add nextReview request

    Sent automatically

  3. 03
    Business resultTrust keeps growing

    The next sale gets easier

Less coordination.
More time for clients.

See how specialists and service teams use Zencal to reduce manual work, deliver a professional buying experience and focus on the people they serve.

Zencal review5.0/5
“For coaches, it’s a great product — much more than a calendar for sessions and appointments.”
—Mira KarpCoach using Zencal
G25.0/5
“Creating the calendar and page is super straightforward. The customer support literally guides you by the hand.”
—Marta J.Growth Marketer
Zencal review5.0/5
“We configured everything once, then the system handled bookings, rescheduling and reminders on its own.”
—Marta HainMDgroup Accounting Office
G24.5/5
“A highly functional tool, on par with the best in the industry. Direct contact and speed are a real plus.”
—M.Enterprise Administrator
Zencal review5.0/5
“Full integration with Fakturownia and Google Calendar, plus complete customization of content and packages.”
—JoannaZencal client for almost 3 years
G25.0/5
“Easy and transparent registration, strong customer service and an open system that supports integrations through API.”
—Grzesiek z F.CEO
G25.0/5
“Clear design, easy access to the most important reports and simple appointment scheduling.”
—Natalia M.Operations Manager
Zencal review5.0/5
“This one tool made my life much easier and saved me many hours.”
—SylwiaZencal client
Zencal review5.0/5
“Communication is clear, transparent and effortless. Zencal support solves every issue as it comes up.”
—KrzysztofZencal client
Zencal review5.0/5
“My technical issue was solved immediately by a real support person.”
—Katarzyna Bawolak-TokarczykZencal client
Zencal review5.0/5
“Very efficient contact and a concrete approach to the problem, without dragging things out.”
—KamilZencal client
4.9/5 average rating
See every Zencal review on G2

Legal, data and technical detailsbefore moving to Zencal.

Review data processing terms, infrastructure location, available integrations and the technical conditions of migration before implementation begins.

01

Do I have to move my entire calendar?

No. Connect your current Google, Outlook or iCloud calendar and keep using it as before. Zencal checks for conflicts and adds new bookings to the connected calendar.

02

Which calendar and payment integrations are supported?

Zencal connects with Google Calendar, Outlook and iCloud. Supported payment providers include Stripe, PayU, Przelewy24, tPay, PayPal and AutoPay. Each connection can be introduced without replacing the rest of your technical setup.

03

How can existing client data be migrated or exported?

Connecting a calendar does not require rebuilding it. Client data can be imported and exported, and our team can help plan a larger migration before making any client-facing changes.

04

Where is the core Zencal infrastructure hosted?

Core cloud infrastructure is hosted in Frankfurt, Germany, within the European Union.

05

How is personal data protected?

Zencal processes entrusted data under a GDPR data processing agreement and applies appropriate technical and organisational safeguards. The intended data scope, retention rules and access model should be confirmed as part of your implementation.

Read the DPA and sub-processor list
06

Is a data processing agreement available?

Yes. An Article 28 data processing agreement forms part of the service terms and documents the roles and responsibilities involved in processing entrusted personal data.

Read the DPA and sub-processor list
07

How are transfers involving non-EEA sub-processors protected?

Where processing involves a sub-processor outside the European Economic Area, safeguards such as Standard Contractual Clauses are used in accordance with the applicable data processing terms.

See the sub-processor list

GDPR

Documented roles and rules for processing entrusted personal data.

Data processing agreement

An Article 28 DPA forms part of the service terms.

EU infrastructure

Core cloud hosting is located in Frankfurt, Germany.

Secure payment providers

Payments run through providers such as Stripe, PayU and Przelewy24.