For practices

A booking system for your practice.
Online bookings without phone calls.

Patients choose a consultation, professional and time, in person or online. Zencal organises team schedules, payments and reminders.

14 days free · No credit card · Free onboarding · 0% commission with Pro, Business and Enterprise

A psychologist consults an adult patient in a practice
Consultation · chosen professionalone practice booking page
Online bookings24/7

1,000+ professionals use Zencal

Which practices

Online bookings for practices
that offer consultations.

Zencal works for practices where several professionals consult with adults.

Psychology practice

Initial consultations and follow-up appointments across several psychologists' schedules, in person or online.

Psychotherapy centre

Regular session times, courses of appointments and online sessions with a link created at booking.

Couples therapy practice

Consultations for couples, in person or online, paid for when booking.

Dietetic practice

Initial consultations, follow-ups and follow-up packages paid upfront.

Career counselling practice

1:1 career consultations and small group workshops with limited places.

Your practice

A different kind of consultation? Set up your own services, duration, price and availability.

Sound familiar?

Bookings by phone.
Appointments in emails.

Common challenges for practices where several professionals share one reception.

01

Reception calls every patient

Online bookings 24/7

Patients see their chosen professional's available times and book themselves, including evenings and weekends.

Start online bookings
02

Initial consultations are distributed unevenly

Choice of professional or round robin

Distribute initial consultations in turn among available professionals; patients can book follow-ups with their own professional.

Organise your team's schedule
03

Last-minute cancellations

Reminder with confirmation

Patients confirm or cancel directly from the message, and you set the cancellation rules.

Enable reminders
How it works

From the first consultation
to follow-up appointments.

How online booking works in a practice when Zencal handles appointments, payments and reminders.

1

First consultation

Patients choose a meeting type, professional and time. They answer your questions in the booking form and can pay immediately for a paid consultation.

  • Available times from the professional's schedule
  • Custom questions in the form
2

Consultation in person or online

With Zoom, Google Meet and Microsoft Teams, a meeting link is created automatically for each booking. Zencal also integrates with Webex.

  • In-person and online in one schedule
  • Reminder before the consultation
3

Follow-up appointments

A consultation package paid upfront with an expiry date, or a subscription with a regular time and recurring payment. Patients book their next appointment using the same link.

  • Packages and subscriptions included in your plan
  • Invoice after payment
Couples therapy consultation in a practice
Couples consultations
A dietitian discusses a nutrition plan with a patient
Initial consultation and follow-ups
Your practice team

Separate professional schedules.
One booking page.

Zencal brings bookings, schedules and payments together in one process.

One link for the team

Practice booking page

01Consultation
02Professional
03Time
Booking added to the scheduleTeam scheduling
Separate schedules

Google, Outlook and iCloud.

Reception for $0

Support accounts at no extra cost.

Online payments

0% commission with Pro and Business.

Invoices after payment

Documents issue themselves.

Rooms and locations

Multiple locations for your team.

Packages and subscriptions

Appointment series and regular times.

Workshops and groups

Bookings with limited places.

Automation

Reminders that say
only what's needed.

You set the email and SMS content, so a reminder can contain only the date, time and place, without the purpose of the visit. Email is unlimited on every plan, and SMS is purchased in packages.

Explore reminders
Team pricing

How much does a booking system
for a practice cost?

See the cost for 4 professionals and how it changes for a larger team.

How team costs grow

Pro
+$28.00 per person
Business
fixed $275.00 / month
1 person10 people30 people

One fixed fee applies from 10 people.

Example: a practice with 4 professionals
$110.00 / month
Annual payment: 4 × $280.00 per year$93.33 / month
Reception account$0
Zencal commission0%
See pricing

Prices include applicable taxes.

Reviews

Selling with Zencal.
Instead of chasing payments.

Practices, therapists, dietitians and coaches. Clients pay when they book, and invoices send themselves.

“I can sell session packages upfront and keep payments and bookings in one place. I have more time for the people I work with.”

Sylwia BrodniewskaPsychodietitian

“My clients pay for their appointments when they book. It's simple for them and convenient for me.”

Gabriela StecClinical dietitian

“All my booking and payment information is at hand. The whole process is much more organised.”

Natalia MasłowskaOperations Manager
Customer story

Grzegorz from Fizjohuta

See how Zencal supports a practice's day-to-day work.

Grzegorz opowiada o Fizjohucie na tle logo gabinetuGrzegorz from Fizjohuta · Zencal
Data security

Patient data under control.
Clear terms.

No access by Zencal

The Zencal team cannot access your data without your consent.

Data processing agreement

Compliant with Article 28 of the GDPR, as an appendix to Zencal's terms.

Two-factor authentication

An authenticator app or physical key for every team member.

Special category data

We'll help review the planned process, data scope and agreements before implementation.

How we protect data

FAQ

Questions about practice booking systems

Costs, online consultations, confidentiality and data.

How much does Zencal cost for a practice?

Pro costs $28.00 per month per professional, or $23.33 when paid annually, so a practice with 4 professionals pays $112.00 per month. A reception account costs $0. Business is better value from 10 people: $275.00 per month with unlimited users. Prices include applicable taxes.

Can patients choose a professional themselves?

Yes. Patients choose a person on the booking page, or Zencal distributes bookings among available professionals using round robin.

Can a practice offer online consultations?

Yes. With Zoom, Google Meet and Microsoft Teams, a meeting link is created automatically for each booking. Zencal also integrates with Webex. Manage in-person and online consultations in one schedule.

Can a reminder avoid revealing the purpose of the visit?

Yes. You edit email and SMS content, so you can include only the meeting time and place.

Can I sell consultation courses?

Yes. Consultation packages with expiry dates and subscriptions with regular times are included in the plans.

Which payments does Zencal support?

With Pro, Business and Enterprise: Stripe, PayU, AutoPay, tPay, PayPal and Przelewy24, with 0% Zencal commission. Flex supports sales through Stripe only, with 2% Zencal commission.

Can Zencal access practice patient data?

Not without your consent. We process data under a data processing agreement compliant with Article 28 of the GDPR. If you plan to collect special category data, we'll help review the process before implementation.

How do we move to Zencal from another tool?

Onboarding is free. With Pro and Business, Zencal is free until your current provider contract ends, and we help migrate data. You can first try Zencal free for 14 days, without a credit card.

Open online bookings for your practice.

We'll demonstrate Zencal using your practice's consultations and help set up your team's schedules.

Free onboarding · 14 days free, no credit card required

A practice professional conducts an online consultation on a laptop
Online consultation