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Management

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THE QUESTIONS KEEP COMING

The exhausting part? Answering the same questions again and again.

A clear client journey removes uncertainty before it becomes another message for you.

HOW MANY TIMES HAVE YOU HEARD THIS?
Is this the right kind of support for me?
What happens during the first consultation?
Can the session take place online?
How should I prepare?
Is my information confidential?
How do I arrange the next session?

THE REAL DIAGNOSIS

One system for every part of your business.

Zencal connects sales, client relationships, scheduling and management, so every next step happens in context.

THE SYSTEM WORKS FOR YOUR BRAND

Empower your brand. Not a marketplace’s.

Build a private practice around your name, therapeutic approach and standards of care. The client relationship remains yours, while Zencal quietly supports the process around it.

Own your positioningEvery offer and client touchpoint reinforces your name. Not a marketplace’s.
Keep the relationshipClient context, trust and the next opportunity stay with your business.
0% sales commissionZencal never takes a percentage of the services you sell.

Let’s start with what matters to psychologists.

A practical checklist for choosing a system that supports the sales, scheduling and client work behind psychologists.

  • Can I present individual therapy sessions as a clear offer with its own price, duration and preparation rules? Yes!
  • Can clients book and pay for initial consultations without a chain of messages? Yes!
  • Can I connect group therapy sessions with intake, confirmations and reminders? Yes!
  • Can I make couples counselling a visible next step after the first purchase? Yes!
  • Can I secure appointment scheduling that respects patient privacy and confidentiality requirements? Yes!
  • Can I use Zencal for automated SMS and email reminders ensure patients remember their appointments? Yes!
  • Can I use Zencal for seamlessly manage both telehealth and in-office appointments from one platform? Yes!
  • Can I let patients book available slots 24/7 without back-and-forth communication? Yes!
  • Can I collect session fees upfront or after appointments with Stripe and PayPal integration? Yes!
  • Can I set breaks between sessions for notes, preparation, and self-care? Yes!
  • Can clients see real availability for individual therapy sessions before contacting me? Yes!
  • Can I keep the offer, booking, payment and follow-up for individual therapy sessions in one client record? Yes!
  • Can I automate confirmations, preparation instructions and reminders for initial consultations? Yes!
  • Can I run the client journey around group therapy sessions under my own brand? Yes!
  • Can I sell individual therapy sessions, initial consultations and group therapy sessions with 0% Zencal commission? Yes!

Have another question? Ask the founder directly

Legal, data and technical detailsbefore moving to Zencal.

Review data processing terms, infrastructure location, available integrations and the technical conditions of migration before implementation begins.

01

Do I have to move my entire calendar?

No. Connect your current Google, Outlook or iCloud calendar and keep using it as before. Zencal checks for conflicts and adds new bookings to the connected calendar.

02

Which calendar and payment integrations are supported?

Zencal connects with Google Calendar, Outlook and iCloud. Supported payment providers include Stripe, PayU, Przelewy24, tPay, PayPal and AutoPay. Each connection can be introduced without replacing the rest of your technical setup.

03

How can existing client data be migrated or exported?

Connecting a calendar does not require rebuilding it. Client data can be imported and exported, and our team can help plan a larger migration before making any client-facing changes.

04

Where is the core Zencal infrastructure hosted?

Core cloud infrastructure is hosted in Frankfurt, Germany, within the European Union.

05

How is personal data protected?

Zencal processes entrusted data under a GDPR data processing agreement and applies appropriate technical and organisational safeguards. The intended data scope, retention rules and access model should be confirmed as part of your implementation.

Read the DPA and sub-processor list
06

Is a data processing agreement available?

Yes. An Article 28 data processing agreement forms part of the service terms and documents the roles and responsibilities involved in processing entrusted personal data.

Read the DPA and sub-processor list
07

How are transfers involving non-EEA sub-processors protected?

Where processing involves a sub-processor outside the European Economic Area, safeguards such as Standard Contractual Clauses are used in accordance with the applicable data processing terms.

See the sub-processor list

GDPR

Documented roles and rules for processing entrusted personal data.

Data processing agreement

An Article 28 DPA forms part of the service terms.

EU infrastructure

Core cloud hosting is located in Frankfurt, Germany.

Secure payment providers

Payments run through providers such as Stripe, PayU and Przelewy24.