For clinics

A booking system for your clinic.
Your whole team on one schedule.

Patients choose their service, professional and time. Zencal organises team schedules, payments and reminders.

14 days free · No credit card · Free onboarding · 0% commission with Pro, Business and Enterprise

Clinic reception: a receptionist shows a professional the appointment schedule on a phone
Appointment · chosen professionalone clinic booking page
Online registration24/7

1,000+ professionals use Zencal

Sound familiar?

Reception on the phone.
Schedules in several places.

Common challenges for clinics with many professionals and patients booking by phone.

01

The phone rings all day

Online patient registration

Patients choose a service, professional and time on your clinic's page, including evenings and weekends. They see only times that are actually available.

Start online registration
02

A patient doesn't attend or cancel

Prepayment and reminders

Require payment at booking for selected services. Before the appointment, patients receive a reminder and can confirm or cancel directly from the message.

Protect your appointments
03

Payments and invoices at the end of the day

Automatic payments and documents

Money goes to the clinic account, and a sales document is issued after payment in inFakt, Fakturownia, wFirma or iFirma.

Automate billing
How it works

How online patient registration works
in Zencal.

Patients complete their own booking. Zencal updates the professional's schedule and sends the necessary messages.

1

Patients choose a service and professional

Each service has its own duration and price. Available times come from the professional's schedule and connected Google, Outlook or iCloud calendars.

  • Choice of professional or automatic assignment
  • Custom questions in the booking form
2

The appointment is confirmed

The booking goes to the right person's calendar and the patient receives an email confirmation. If prepayment is required, the appointment is confirmed after payment.

  • Stripe, PayU, AutoPay, tPay, PayPal and Przelewy24 with Pro, Business and Enterprise
  • Team payments to one clinic account
3

Reminder before the appointment

You set when to send it, for example a day and a few hours before the appointment. Reception doesn't need to call every patient.

  • Unlimited email on every plan
  • SMS in convenient packages
  • Confirm or cancel from the message
A professional and a doctor discuss patient documents in a clinic corridor
Professionals have their own schedules
Fizjoterapeutka prowadzi zabieg z pacjentem na kozetce
Services with their own duration and price
Features for clinics

Professional schedules, reception
and payments in one place.

Zencal brings registration, schedules and payments together in one process.

One link for the team

Clinic booking page

01Service
02Professional
03Time
Booking added to the scheduleTeam scheduling
Separate schedules

Google, Outlook and iCloud.

Reception for $0

Support accounts at no extra cost.

Online prepayments

0% commission with Pro and Business.

Patients and analytics

Appointment history and team performance.

Rooms and equipment

Book resources alongside appointments.

Reminders

Email and SMS before appointments.

Appointment packages

Treatment courses paid upfront.

Automation

Payment for an appointment.
The document issues itself.

After an appointment is paid for, Zencal sends the details to inFakt, Fakturownia, wFirma or iFirma. Reception needn't copy amounts or issue documents after hours.

Explore payments
Team pricing

How much does a booking system
for a clinic cost?

See how the cost changes as your clinic team grows.

Example: number of professionals12
Pro
+$28.00 per person
Business
fixed $275.00 / month
1 person10 people30 people

One fixed fee applies from 10 people. Additional professionals do not affect the subscription cost, and reception accounts cost $0.

Example: a clinic with 12 professionals
$275.00 / month

You pay the same for 10, 12 or more people on Business.

Pro: 12 × $28.00$336.00 / month
Business$275.00 / month
You save$61.00 / month
See pricing

Moving from another system?
Pay $0 until your contract ends.

We'll help migrate data and set up services, calendars, payments and invoices. With Pro and Business, Zencal is free until your current provider contract ends.

  • Free onboarding and migration support
  • Import and export data in CSV files
  • Connect existing Google, Outlook or iCloud calendars
Ask about migration
Reviews

Selling with Zencal.
Instead of chasing payments.

Practices, therapists, dietitians and coaches. Clients pay when they book, and invoices send themselves.

“I can sell session packages upfront and keep payments and bookings in one place. I have more time for the people I work with.”

Sylwia BrodniewskaPsychodietitian

“My clients pay for their appointments when they book. It's simple for them and convenient for me.”

Gabriela StecClinical dietitian

“All my booking and payment information is at hand. The whole process is much more organised.”

Natalia MasłowskaOperations Manager
Customer story

Grzegorz from Fizjohuta

See how Zencal supports a practice's day-to-day work.

Grzegorz opowiada o Fizjohucie na tle logo gabinetuGrzegorz from Fizjohuta · Zencal
Data security

Patient data under control.
Access for your team only.

GDPR and data processing agreement

A data processing agreement compliant with Article 28 of the GDPR forms part of the terms. The list of subprocessors is public.

Data processing

Our data processing agreement sets out how data is processed.

Two-factor authentication

A code from an authenticator app or a physical security key.

Penetration testing

We perform application penetration tests. Zencal runs on the Laravel framework.

How we protect data

FAQ

Questions about clinic booking systems

Costs, reception, payments and data.

How much does a clinic booking system cost?

Zencal Pro costs $28.00 per month per professional, or $23.33 when paid annually. Business is better value from 10 people: $275.00 per month, or $229.17 when paid annually, with unlimited users. Reception accounts cost $0. Prices include applicable taxes. Try Zencal free for 14 days without a credit card.

What can a reception account do?

Reception manages appointments and billing. Support accounts for reception and administrators cost $0 and do not count towards the plan price.

Can patients choose a professional themselves?

Yes. Patients choose a professional on the clinic booking page, or Zencal assigns appointments automatically using round robin. Assign each professional the services they provide.

Can Zencal handle multiple locations and room bookings?

Yes. Your team can work across multiple locations, and Zencal can also book rooms or equipment.

Can I collect prepayment for an appointment?

Yes. With Pro, Business and Enterprise, patients pay through Stripe, PayU, AutoPay, tPay, PayPal or Przelewy24, and Zencal commission is 0%. Flex supports sales through Stripe only, with 2% Zencal commission. Team payments can go to one clinic account.

How can we reduce unattended appointments?

Enable prepayment for selected services and automatic reminders. Email is unlimited on every plan, and SMS is purchased in packages. Patients can confirm or cancel directly from a reminder, and you set the cancellation rules.

We need electronic medical records. What next?

Contact us. We'll discuss your clinic's needs and the options we can offer.

Where can I find the terms for processing patient data?

A data processing agreement compliant with Article 28 of the GDPR forms part of the terms. The Zencal team cannot access your data without your consent, and you can protect accounts with two-factor authentication.

Start online registration at your clinic.

We'll demonstrate Zencal using your clinic's services, calculate your subscription and plan onboarding with you.

Free onboarding · Free migration until your current contract ends with Pro and Business

A doctor and nurse talking in a clinic corridor
Appointment · chosen professional